Account & Dashboard

What is the role of my user account?
You can find the role of your user account by following the steps below: Log in to DOKU Dashboard, and then access the side navigation bar The role of yo...
Tue, 13 Jun, 2023 at 12:25 AM
Why has my business account been suspended?
Your business account may be suspended due to a violation of the DOKU Terms of Services. If your business account is suspended, DOKU will notify you by emai...
Fri, 27 Oct, 2023 at 3:13 PM
Can I change my business name or brand name?
You can change or update your business name and brand name, but by doing so, you will be resubmitting your business data for us to verify, and there will be...
Tue, 27 Jun, 2023 at 12:05 PM
How to update my business data?
You can update your business data by following the steps below: Log in to DOKU Dashboard, and then access the side navigation bar Under Account tab, sele...
Tue, 27 Jun, 2023 at 12:03 PM
How to update my brand data?
You can update your brand data by following the steps below: Log in to DOKU Dashboard, and then access the side navigation bar Under Account tab, select ...
Thu, 29 Jun, 2023 at 5:03 AM
What is my referral code?
You can find your referral code by following the steps below: Log in to DOKU Dashboard, and then access the side navigation bar Click [ ] icon, and then...
Thu, 15 Jun, 2023 at 6:53 PM
How to use referral code?
If your receive a referral code from your sales representative or business partner, you can use the referral code during the DOKU Business account registrat...
Thu, 29 Jun, 2023 at 5:29 AM
What is Multi Brand Dashboard?
Multi Brand Dashboard serves as a tool to help you manage multiple brands that your company owns. The following are the functions of Multi Brand Dashboard: ...
Thu, 28 Nov, 2024 at 2:39 PM
How do I delete or deactivate my user account?
If you wish to stop using DOKU services, we enable you to delete your user account from DOKU Dashboard. Please note that deleting your account will remove a...
Thu, 8 Aug, 2024 at 11:27 AM