Registration & Activation
Registering a DOKU Business account will take less than 5 minutes of your time. Visit this article to find out all the documents that you would need to prep...
Wed, 28 Jun, 2023 at 2:09 AM
The documents that you would need to prepare depends on the business account type that you would like to register. The following is the complete list of leg...
Mon, 12 Jun, 2023 at 12:29 AM
Business Type Definition Personal Merchants without any legal business entity Corporate Merchants with a legal business entity in Indonesia (such as PT...
Wed, 14 Jun, 2023 at 6:19 PM
If you have completed your DOKU business account registration, your data and documents will undergo a verification process. This process may take up to 2x24...
Wed, 14 Jun, 2023 at 10:46 AM
You can start accepting payments as soon as your business account has been created. However, we will only process the funds settlement if your business acco...
Mon, 10 Jul, 2023 at 1:17 PM
Yes, you may update your business data after you have completed the business account registration. You may do so by following the steps below: Log in to D...
Wed, 18 Dec, 2024 at 12:41 PM
You will be notified via email once your DOKU Business account has been verified.
Wed, 18 Dec, 2024 at 12:43 PM
If your data is rejected, you can re-submit your data by following the below steps: Log in to DOKU Dashboard, and then access the side navigation bar Sel...
Wed, 18 Dec, 2024 at 12:45 PM
If your business account verification was rejected due to incomplete documents or invalid data, DOKU will not be able to process your settlement funds in or...
Wed, 14 Jun, 2023 at 10:47 AM
Once your DOKU Business account has been verified, you will be enabled to use all the features and tools in the DOKU dashboard including accepting payments ...
Fri, 9 Jun, 2023 at 1:11 PM