DOKU Care Portal

DOKU provides various types of payment methods (both online and offline). The following table is a list of all the payment methods that DOKU supports: Bank ...

DOKU only charges fee based on successful transactions. The fees will be deducted from the settlement amount. Click here to see the full price list for eac...

If you are a freelancer, social media seller, or small-to-medium business owners that do not have a website, you still can use DOKU to accept payments from ...

Yes, you can easily create a demo account with DOKU Sandbox. DOKU Sandbox is a safe and controlled environment for you to test and play around the DOKU Dash...

DOKU does not allow merchants whose products or services contain following content: Adult content/pornography Recreational drugs Weaponry  Gambling/bet...

We welcome any individual or personal businesses to accept payment with DOKU. The following are the required data to be submitted to DOKU for individual or ...

All transactions are processed instantly, and you can monitor these transactions on a real-time basis using the DOKU Dashboard.

DOKU will transfer/settle the funds to the bank account that you have registered in the DOKU Dashboard. The settlement period varies for every payment metho...

Yes, we provide a dashboard where you can export a transaction report or settlement report to reconcile any transaction that you have created with DOKU.

DOKU provides various ways for our merchants to seek support.  Call-in Support, Monday-Friday, 08.00-17.00 (GMT+7). Call us using the following phone numb...