DOKU Care Portal

DOKU is a PSP company that is obliged to pay tax to the Indonesian Government. DOKU will send a Tax Invoice (Faktur Pajak) for every issued invoice. Tax Inv...

DOKU is only authorized to process the refund of transactions based on Merchant's request. The refund amount can be either full or partial depending on ...

If you are using Virtual Account Aggregator, your business/brand name can be added to the virtual account prefix to avoid confusion when your customer makes...

Yes, you can self-configure the payment notification URL for all payment methods that support this method of notification by following the steps below: Lo...

You can re-send the notification of your transaction by following the steps below: Log in to DOKU Dashboard, and then access the side navigation bar  Sel...